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How to use TrackR Groups to find lost items faster


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By TrackR Team on December 8, 2016

 

“I can’t find the remote. Where’s the remote?”

“Mom, where’s my backpack?”

“Honey, do you know where I left my phone?”

 

If you’ve ever been on the receiving end of these questions, you’ve probably been tempted to respond, “What am I, psychic?” It’s lovely when our family thinks we have all the answers, but sometimes we simply don’t. Luckily, the TrackR app has a feature that maximizes the finding potential of TrackR for the whole family.

 

We call it Groups.

 

Groups let you “share” your items with the rest of your family. It’s an easy way to let the whole family keep track of shared items, like a tablet or TV remote.

 

 

Each user can also create multiple groups – one for the office, another for the carpool, the bowling team, etc.

 

 

 To create a group, go to the left menu and tap on Account.

 

TrackR app add Group members screen

 

Scroll down and Add Groups.

 

TrackR app add shared devices screen

 

Give your group a name, then add the devices you want the rest of the group to see. Send invites to the people you want to be able to help find your items.

 

Group member invitation email

 

 

 

 

An invite will be sent by email to your selected group members. Once they accept the invite, they’ll be prompted to pair with the group’s devices.

 

App list all devices

 

 

 

Now your selected devices will automatically appear in each group member’s list of devices. For a detailed, step-by-step guide to creating a TrackR Group, check out our Support Page.

  

 

Dad can’t find his iPad again? TrackR group to the rescue!

 

App searching for Dad

 

 

Ask your group to tap on the icon for “Dad’s iPad” in their TrackR app. The app will say “Searching” underneath the icon for his missing iPad.

 

As soon as a group member comes into range of the iPad, they’ll see proximity indicators to let them know if they’re getting closer to the item. They can even press the speaker and ring the device.

 

You’ll find the Groups button in your app under Account. Once a group member accepts your invite, they can add any of their own TrackR devices to the group tracking pool.

 

Next time someone in your family asks you where one of their items are, you may not immediately know the answer, but with TrackR Groups, you’ll be able to solve the problem.     

 

App found Dad

 

 

 

 

About the Author

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TrackR Team

TrackR team